We will ask James about what is customer experience, how playing guitar helps … to be customer experience Rockstar and finally how does it feel to work with giants like Disney, Microsoft, Nike, Mercedes-Benz, Lego, AMEX, IBM.
James used to be an actual, real life, legitimate, award-winning rockstar. He played guitar in a heavy metal band, released albums and tore up stages all over the world, James uses this unique experience to energize, empower and inspire his clients and their teams as a ‘Customer Experience Rockstar’.
Not only is he an international keynote speaker, #1 Best Selling author and host of Amazon Prime’s ‘This Week In CX’, James is also the UK’s #1 Customer Experience Influencer.
James’ client list reads like a ‘who’s who’ of global brands with Disney, Microsoft, Nike, Mercedes-Benz, Lego, AMEX, IBM and many more included. James trains, coaches and speaks all over the world helping companies deliver a ‘Rockstar Customer Experience’