Session: Quality Metrics & KPI and How Can You Benefit From Them

PRO Live only

Effective usage of the metrics in Testing.

Date and time:

19:00 26th May 2021


Quality Metrics & KPI (Key Performance Indicators) and How Can You Benefit from them? Top metric to measure quality is Defect Leakage or Test Efficiency Indicator. Ruslan will demonstrate how to properly calculate Defect Leakage and what are the typical common mistakes testers are doing while calculating this metric. Ruslan will showcase how to measure temperature of quality in Production Environment.


Ruslan Desyatnikov

Founder & CEO - QA Mentor

Ruslan Desyatnikov brings 23 years of Quality Assurance, Quality Control, Process Improvement and Software Testing experience. Ruslan is a Founder & CEO of the QA Mentor a multi-award winning, leading Software Testing Company headquartered in New York.

Prior to expanding operations at QA Mentor, Ruslan worked at Citi Bank for 3 years as the Global Head of Testing of Worldlink Technology. Prior working at Citi, Ruslan worked at Sterling InfoSystems. During his 6 years tenure he was responsible for testing functions, process improvements, and quality strategic directions across the entire organization.

On a larger scale, Ruslan performed similar duties for 4 years at HSBC bank. There, he established a Testing Center of Excellence and managed 8 Global QA teams in 7 different countries with 120+ testers worldwide.

Ruslan graduated from Baruch College – City University of New York with a BBA in Computer Information Systems, and holds MBA in Technology Management from Phoenix University of Arizona. He also completed 2 prestigious certification programs in Harvard University and Wharton School of Business. Ruslan holds a number of Quality Assurance/Testing and Project Management certifications and is an active board member of multiple QA Organizations in the United States and Europe.

Ruslan’s articles are published in many popular magazines such as Forbes Magazine, CIOReview, Outsourcing Gazette, Tea-Time with Testers, Stickyminds, LinkedIn and multiple QA blogs.

Ruslan have developed number of e-learning QA courses and training material which taught over 10,000 students worldwide.

Under Ruslan’s guidance and leadership QA Mentor won over 60 global awards and recognitions and achieved CMMI Level 3 appraisal with three ISO certificates.


Quality Metrics & KPI and How Can You Benefit From Them

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